wrath

So its been three weeks since I've heard anything from a certain airline regarding the previous two posts.

The other complaint I filed the same day has since been resolved, so why not this one? You'd think they would want to get things resolved ASAP.

So now I've decided to take things into my own hands, and called their customer service line. Noting that there was not an option to file a complaint. It was just an option for a 'comment.' gag.

So someone more important called, so I get to start the hold process. again.

*time passes*

Let's just say I am completely and utterly insulted. The 'customer service rep' did exactly as he was told. He did his little parroted robot monologue, freeing him from any - that's what it is - they will not take any accountability for their actions. None whatsoever. It's not customer service. They, the company, are providing a gift, are 'allowing' us to take part in the wonder that is their company. And unfortunately for us, there are very few options.

Well, I'm going to use up my flier miles, and the pittance of 'goodwill favors' and say good riddance.

And, try to not be so ANGRY (annnnggrrryyy :) ) anymore.

sigh.

I could never work at a big box place where you can't be a human being with emotions. It's not worth it. I saw the same thing happen when I was rebooked when this originally happened. She was so spouting off memorized platitudes. It was sickening. So very sickening.

Okay, I'm done. For now. heh.